Shipping policy
Shipping Policy
Thank you for shopping with LUMAVRI.
Processing Time
Orders are typically processed within 1–3 business days before shipment.
Shipping Time
Most orders shipped to the United States are estimated to arrive within 5–15 business days after processing.
Delivery times are estimates and may vary due to carrier delays, customs, weather, holidays, or other circumstances outside our control.
Shipping Cost
We currently offer free standard shipping within the United States on eligible orders.
Tracking
When tracking information is available, it will be provided by email after your order has shipped.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address. LUMAVRI is not responsible for delays, failed delivery, or additional charges caused by incorrect or incomplete address information.
Lost or Delayed Packages
If your order appears significantly delayed or lost, please contact us through the Contact page on lumavri.com. We will review the shipment status and help determine the appropriate next step.
Multiple Packages
In some cases, items from the same order may arrive in separate packages or at different times.
Contact
For shipping questions, please contact us through the Contact page on lumavri.com.